Contact Us

We have compiled a list of common questions and answers for our customers to provide a streamlined experience. Please visit our FAQ Page.

Alternatively, use the contact form below for further assistance, or by sending an email to, and we’ll be in touch within 8-business hours.

If you are enquiring about the status of your order, please review the below information.


The Royal Pet Portrait's shipping is all tracked.

Our customer service team is working diligently through the holiday season to ensure all orders arrive as fast as possible while also abiding by COVID-19 safety procedures. Thank you for your patience.